If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. You will receive an email notification when the refund is processed and the credit will show up within 1-3 business days from then. If you have received a refund through our online store, it will automatically go on to the credit card that was used to purchase the product.

Once the product has arrived at our Edmonton location, we will process the refund or exchange. The shipping charges to send the item back from your location to ours will be deducted off of the returned item.

We will process a return slip for our shipping courier and send that off to you to have them items dropped off at the nearest depot. If you ordered an incorrect item, or wish to exchange an item, you can contact us to start the return process. If you have received the product damaged, please take as many pictures as possible of the packaging and how the product was delivered and send those to Once that is received the credit or replacement process will be started. Returns must be started within 2 business days of receiving the product. If you wish to return an item that has been shipped to you via a shipping courier, please contact us in order to start the procedure. Exchanges can be accepted with a valid receipt.įor online orders - delivery via courier - our policy is as follows: Please r etain your copy of receipt as proof of purchase. Products with any damage will not be accepted. Products outside of these categories may be returned within 30 days of your purchase and will be inspected upon return by our warehouse personnel. We are unable to accept returns on Drywall, Bagged Products, Coronado Stone, Coronado Brick, ADSS Manufactured Stone or Natural Sure Stone. Driver’s signature will be evidence of proof of delivery in the event the customer is not available to receive the materials on site. It is the responsibility of the buyer to report any issues at the time of delivery or pick up. ADSS Building Supplies Return & Refund Policyįor local deliveries our policy is as follows: Available with 40 CAC for increased room-to-room speech privacy and.High-NRC/High-CAC formulation helps comply with ANSI S12.60 classroom guidelines.Non-directional all-purpose ceiling pattern.These easy-to-install panels offer long-lasting superior sound control. Radar™ High-NRC/High-CAC Acoustical Ceiling Panels are available with High-CAC, which is optimal for those seeking to increase room-to-room privacy. To see an alternative to the USG Radar ceiling tiles click here. Their noise reduction qualities, aesthetics and high light reflectance make them an excellent choice for a variety of ceiling projects in conference rooms, privacy rooms and open office plans. USG RADAR BASIC TILE 4, 5 BESK 12'x12'x5/8' Class A 2990 0.50 40 0.83 White J Low 44 USG RADAR ILLUSION BASIC TWO/24 PANEL SLT 2'x4'x3/4' Class A 2742 0.55 35 0. To see an alternative to the USG Olympia ceiling tiles, click here. Radar™ High-NRC/High-CAC Acoustical Ceiling Panels are great looking, clean panels at an economical price.

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